Privacy Policy
Last updated: to be set at launch
Reach Creative Group ("we," "us") runs reachcreativegroup.com. This page explains what information the website collects, why, and what choices you have. We keep it simple: we collect only what we need to answer your questions and understand how the site is used, and we never sell your personal information.
1. Information you give us
When you use one of our contact forms, we collect the details you choose to send: your name, company name, email address, and message. Our direct mail form also asks about your project — what you want to accomplish, who you want to reach, whether you have a mailing list, and roughly how many pieces you plan to mail. We use this only to reply to you and to talk with you about your project.
2. Information collected automatically
Website analytics. We use Google Analytics, loaded through Google Tag Manager, to understand how visitors use the site so we can improve it. It collects information such as the pages you visit, how long you stay, the site that referred you, your approximate location (city or region), and your device and browser type. Google Analytics 4 does not log or store IP addresses. To learn more, see How Google uses information from sites or apps that use its services.
Spam protection. Our contact forms use Cloudflare Turnstile to confirm that submissions come from a real person. It checks signals from your browser and device and does not show you ads or track you for advertising.
Hosting and security. Our site is hosted by Cloudflare, which processes technical information such as your IP address and browser details to deliver pages to you and protect the site from attacks and abuse.
3. Cookies
Google Analytics uses first-party cookies to recognize returning visitors and measure site use. Cloudflare may set cookies needed to keep the site secure. We do not use advertising cookies.
You can block or delete cookies in your browser settings, and you can opt out of Google Analytics on all websites with the Google Analytics Opt-out Browser Add-on.
4. Who we share information with
We share information only with the service providers that help us run this website:
- Formspree — processes and delivers contact form submissions to us
- Google — website analytics and tag management
- Cloudflare — website hosting, security, and spam protection
- Our email and record-keeping tools — where we receive and keep your inquiry
These providers handle information on our behalf under their own privacy and security terms. We may also disclose information if the law requires it. We do not sell or rent your personal information to anyone.
5. How long we keep it
We keep contact form inquiries for as long as we need them to respond to you and to maintain our customer records. Our form provider retains copies of submissions for a limited period. Google Analytics data is kept for 14 months.
6. Your choices
You can ask us to review, correct, or delete the information you sent through our contact form by emailing us at the address below. You can opt out of analytics using the tools in section 3.
7. Do Not Track
Some browsers offer a "Do Not Track" setting. Our website does not currently respond to Do Not Track signals. Third-party analytics providers such as Google may collect information about your online activities over time and across different websites.
8. Children's privacy
This website is intended for businesses and adults. It is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has sent us information, contact us and we will delete it.
9. Changes to this policy
If we change how we collect or use information, we will update this page and the "Last updated" date at the top.
10. Contact us
Questions about this policy, or requests about your information:
Reach Creative Group
Jacksonville, Florida
Email: rredick44@gmail.com
Phone: 904-568-9584